Shipping Method
Click Post (Japan Post)
- It will be shipped by Click Post (Japan Post). If you are in a hurry, please select the refrigerated delivery service.
*Click Post is delivered to your mailbox, so we cannot accommodate requests for specific delivery dates and times. Thank you for your understanding.
*Click Post delivery times vary depending on the delivery address. Estimated delivery dates are as follows:
Hokkaido: 3 to 4 days / Tohoku: 2 to 3 days / Chubu: 1 to 2 days / Kanto: 1 to 2 days / Kansai: 1 to 2 days / Chugoku: 2 days / Shikoku: 1 to 2 days / Kyushu: 3 days / Okinawa: about 1 week → The numbers of days are only a guide and may vary depending on the situation.
<Shipping> Free (additional charge for refrigerated delivery)
Please be sure to check the shipping notes below.
・If you have any questions about delivery after the product has been shipped, please contact the delivery company directly. (Product not delivered, unable to track delivery status, address change, outer box damage, etc.)
・It takes about 1-2 days for the shipping status of the product to be reflected. If you see a message such as "Inquiry number not found," please wait a while and check again.
・Please make sure to pick up your item within 7 days of shipping. If you do not receive your item within 7 days, it will be automatically returned to you.
Please note that returned items will be reshipped at your expense.
Cool delivery (+700 yen)
- If you would like your item shipped by courier, please select this option.
We recommend using refrigerated delivery during the summer.
Furthermore, Lactoferrin Premium and NMN can be shipped at room temperature all year round without any problems.
If you have any questions about delivery after the product has been shipped, please contact the shipping company directly. (Product not delivered, address change, damage to the outer box, etc.)
Please be sure to pick up your item within 3 days of shipping.
After three days, your package will be automatically returned.
Please note that returned items will be reshipped at your expense.
<Shipping fee> 700 yen
<Delivery date you can specify>
Within 3 days from the day after shipping (including the day after shipping) - If you specify a date and time after this date, shipping will be processed three days prior to the specified date and time.
- (example):
If ordering on 12/7, delivery can be specified up to 12/10
※For those who wish to use a delivery box when they are not at home※
If you wish to use a Yu-Pack delivery box, you will need to submit a request form.
Please apply via the link below.
https://www.post.japanpost.jp/service/okihai/index.html